The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is Provincial Legislation with the purpose of developing, implementing and enforcing accessibility standards in order to achieve accessibility for persons with disabilities with respect to goods, services, facilities, accommodation, employment, buildings, structures and premises on or before January 1, 2025.

The Bernard Betel Centre is committed to meeting all requirements under the AODA. This includes workplace emergency response plans, fair and accessible employment practices, provision of information and customer service.

The policy can be viewed below and is available in print upon request at the Reception Desk. Your feedback is appreciated.

Feedback regarding the way the Bernard Betel Centre provides services to people with disabilities can be made using the following methods:

  1. Verbally by phone or in person to Gail Gould, Executive Director at 416-225-2112, ext. 129
  2. In writing:
    • By letter:
      Bernard Betel Centre
      Attention: Gail Gould, Executive Director
      1003 Steeles Avenue West
      Toronto, ON M2R 3T6
    • By email:
  3.  Complete a comment card and return to the Reception Desk. (Cards are available at the Reception Desk and will be sealed in an envelope for confidentiality.)

AODA Policy